The Forrester Wave™: Loyalty Service Providers, Q3, 2021 Report Names Material a Strong Performer

 

"Marketers needing loyalty expertise with robust marketing, campaign, and creative chops should put Material on their shortlists."

  - The Forrester WaveTM: Loyalty Service Providers, Q3 2021

Inside The Forrester Wave™: Loyalty Service Provider Report:

The Forrester Wave™: Loyalty Service Providers, Q3 2021 assesses the state of the loyalty service provider market with a comparison of 12 providers across 26 criteria. Material was recognized as a Strong Performer, earning among the top scores in the emotional loyalty measure and use and technology consulting services criteria.

In its analysis of Material, Forrester reported: “Through its trademarked Brand Fidelity loyalty approach, Material delivers strong customer insights backed by predictive analytics and forecasting.” The evaluation went on to state that, “Clients appreciate and use the company’s full set of marketing, campaign, and creative and content services and praise its thought leadership and superior frameworks and methodologies.”

 

Learn more about our Customer Loyalty & CRM solutions.

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The Forrester Wave Loyalty Service Providers Q3 2021

Additional Loyalty Resources from Material

Why Brand Fandom Matters: 5 Secrets to Drive Customer Loyalty and Retention

Why Brand Fandom Matters: 5 Secrets to Drive Customer Loyalty and Retention 

Download eBook

Your Loyalty Program is Broken. Here's How to Fix It.

Your Loyalty Program is Broken. Here's How to Fix It.

Read Article

6 Key Steps to Building Better Customer Relationships & Increased Loyalty 

6 Key Steps to Building Better Customer Relationships & Increased Loyalty 

Download eBook